Professionals and volunteers

Information and support for professionals and volunteers

This section provides safeguarding information and advice for professionals and volunteers who deliver services to children, young people and their families.

As a professional or volunteer working with or for children you are in a good position to notice if a child is showing signs of abuse or neglect, or to suspect whether they have been a victim of bullying or have seen harmful content on the internet.

This website has advice and guidance, and links to other useful sites, to help you understand what action you can take to protect a child.

We also have a useful policies and procedures section to help professionals and volunteers to understand how they can safeguard children they work or come into contact with.

We also provide threshold guidance for professionals to help identify when a child may need support.


If you are worried that a child is suffering or at risk of significant harm you can contact the Multi Agency Safeguarding Hub (MASH) on tel: 01709 336080. If it is an emergency, please call the police on tel: 999 or 101. If you have seen signs of exploitation, call the NSPCC Exploitation Helpline tel: 0808 800 5000

Child referrals

If you're a professional wanting to make a child referral, please Complete the safeguarding referral form (MARF)

Advice and consultation

If you're a professional working with children and require advice, or support with safeguarding services or wish to discuss your concerns, MASH can help you decide if you need to make a referral.

If the child has a social worker

If you know the child's social worker, contact them to discuss your concerns.

If the child is not known to children's services

Contact the Multi Agency Safeguarding Hub (MASH) to discuss your concerns Telephone: 01709 336080

Female genital mutilation

Female genital mutilation (FGM) is a criminal offence in the UK under the Female Genital Mutilation Act 2003.

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Serious case reviews

Serious case reviews provide valuable lessons about how organisations are working together to safeguard and promote the welfare of children.

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Practice Review Cases

Practice reviews provide valuable lessons about how organisations are working together to safeguard and promote the welfare of children.

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Early Help

The Early Help Locality Teams bring together practitioners from; Family Recovery Programme, Targeted Family Support, Families for Change, Youth Offending, Integrated Youth Support Service, Children’s Centre’s and Education Welfare Officers.

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CSE - e-Learning

If you want to know more about child sexual exploitation, free e-learning courses are available for parents, carers and professionals.

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CSE - Advice and guidance

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CSE - Independent Investigations

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School's Section 175 Audit

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Graded Care Profile 2 (GCP2)

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Safeguarding audit tool and guidance

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Safeguarding Deaf and and Disabled Children

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